Question 1

What is Monat?

Accepted Answer

Monat is a naturally-based hair care line that is meant to restore your tresses. It is a PROCESS- not an event, but the more I use it- the more I want to. Monat the first, and only, anti-aging hair care line, that promotes healthy hair and scalp. Monat is Vegan, cruelty free, sulfate free, and is made with botanical extracts, essential oils, vitamins and minerals.

Question 2

What is the detox everyone talks about?

Accepted Answer

This is when your hair adjusts to the new products Monat removes build up so your hair needs a bit of time to do that. When it does get all the yuck off your strands, your hair is in it's natural state - meaning it doesn't have a bunch of silicones and maxes making it appear healthier than it truly is.

During that time, your hair may feel drier than normal, it may not hold a style as well as normal... But it isn't anything major. Everyone is different, but the detox was no worse than a bad hair day.

You may also notice a little extra hair shedding. Typical hair products actually clog the hair follicle and stop natural shedding. As Monat cleans up your scalp, it'll actually loosen up those hairs that should have fallen out already, but were being held in with sebum, product build-up, pollution, etc.

Question 3

How often do you wash your hair?

Accepted Answer

Each time you wash your hair you wash TWICE. You can use the same shampoo or use a combination of two different formulas. I usually wash my hair twice a week.

Question 4

What if I wash my hair everyday?

Accepted Answer

Then I commend you. (but this is totally fine so far as Monat goes)

Question 5

Can I still dye my hair?

Accepted Answer

Monat helps keep your color going longer because it’s so gentle. That said- it is recommended that you use Monat for one month before doing any color service. After the month mark you are good to go!

Question 6

You said you only use Monat, what about when you go to the salon?

Accepted Answer

I am THAT much of a nut that I bring my own products. I don't like the way other products make my hair feel now that I have switched to such a high quality brand.

Question 7

What is the Flexship program?

Accepted Answer

The Flexship is the ultimate perk. Only VIP customers get them. It locks in your VIP pricing, your birthday gift, free shipping, and your free Only For You product! 
Most of my customers place 3-4 Flexships a year. We can reschedule them any time. 
It not only allows you continuity of care, but it helps me to know what products you’re using so we can trouble shoot if needed! 
You get an email, I get an email, and I’ll check in with you prior to the scheduled ship date. We can extend it, change what’s in the cart, etc.

Question 8

What if I absolutely hate the products?

Accepted Answer

First, I'm positive you'll love them, but of course, it's not going to be for everyone. We do have a 30 day money back guarantee. It's so good - think Costco good!

Question 9

Why should I choose you to be my rep?

Accepted Answer

I absolutely believe that the rep you choose matters. I have had so many gals say to me that they had such a horrible experience before, but their rep wasn't educated or working this like a business. You need someone who has done the work (and continues to do the work) so they KNOW what they're doing. You also need someone who takes what they're doing seriously. These tends to go hand in hand with caring enough to educate yourself, and thus, your customer.

FAQs